M10 Service Kit

Name: M10 Service Kit
Brand: PARANI
SKU: M10-A01
Price: 15.95 USD
Availability: OutOfStock

Part #: M10-A01
Speakers and microphone replacement for the Parani M10. For use with the M10 Boom Microphone.

Shipping & Delivery

If all items are in stock, the order typically ships within 3 business day.

We currently offer shipping only within the United States. We do not offer international shipping (including Canada), shipping to US territories, PO Boxes, re-shippers, or package forwarding services.

For any assistance, please submit a message via our Support page.

Returns, Refunds & Replacements

If you are not satisfied with your purchase of a Parani product, please visit our Support page for a Return Material Authorization (RMA) request within 30 calendar days of the purchase of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. Please note that the refund is only for the product amount, not for shipping & handling. The product must be returned to the Parani warehouse within 30 business days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the product.

Any used merchandise cannot be returned for a refund. Any merchandise which has been taken out for a ride is considered used and cannot be returned. Please try the device on your motorcycle helmet indoors first to make sure of the fit before actually riding.

Dead on Arrival (DOA) Products

A hardware product is considered DOA if it shows symptoms of a hardware failure, preventing basic operability, upon its first use out of the box. If you believe that your product is DOA, please submit a message via our Support page within 30 calendar days of the invoice date. Our Technical Support will determine whether the product is DOA and offer you either a replacement or refund. Shipping will be arranged at our expense for all products determined by our Technical Support to be DOA. We reserve the right to test returned DOA products. If the condition of the product is misrepresented by the customer, we may impose additional shipping & handling fees.

Limited Warranty

Sena Technologies, Inc. (“Sena”) warrants that this product (“Product”) shall conform to and perform in accordance with published technical specifications and the accompanying written materials, and shall be free of defects in materials and workmanship for a period of two (2) years for the electronic parts, from the date of purchase by the first consumer purchaser of the Product. This warranty is limited to the repair and/or replacement, at Sena's discretion, of defective or non-conforming Product, and Sena shall not be responsible for the failure of the Product to perform specified functions, or any other non-conformance caused by or attributable to (a) any misapplication or misuse of the Product; (b) failure of Customer to adhere to any of Sena's specifications or instructions; (c) complementary equipment or software not furnished by Sena. Limited warranty service may be obtained by delivering the Product to Sena or to the international distributor it was purchased through and providing proof of purchase or dated receipt. The customer agrees to insure the Product or assume the risk of loss or damage in transit, to prepay shipping charges to Sena, and to use the original shipping container or equivalent.

Warranty Procedure

Sena provides the warranty service ONLY through the sales channels where the purchase was made, with the exception of the United States. The following is the RMA (Return Authorization) procedure according to the RMA address.

United States

RMA from the store of purchase: Contact the store of purchase.
RMA from Sena directly: Contact Sena directly through the link below.

Support page

Other Regions

Contact the store where you made the purchase.
If you have difficulty contacting the store of purchase, please contact support@parani.com for support.

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Quality, Built By Sena

From Sena – the market leader in motorcycle Bluetooth® intercom headsets – comes the newest systems for the next generation of riders. Whether you’re a solo commuter enjoying a podcast on the way in or you’re pairing up with three buddies to hit the twisties, Parani keeps you connected.

Before using the headset with other Bluetooth devices for the first time, they will need to be “paired.” This enables them to recognize and communicate with one another whenever they are within range. The Bluetooth system can pair with multiple Bluetooth devices such as mobile phone, MP3 player, or GPS via Phone Pairing, Second Mobile Phone Pairing. The headset can also be paired with another Parani headset.
Phone Pairing
There are two ways to pair the phone.
Initially Pairing your Parani device
The headset will automatically enter the phone pairing mode when you initially turn on the device or in the following situations:
• Rebooting after executing the Factory Reset feature
• Rebooting after executing the Delete All Pairings feature
1. For the Parani M10, press and hold the Multi-function Button and Jog Dial for 1 second until you hear a voice prompt, "Phone pairing". For the Parani A10 / A20, press and hold the (+) Button and (-) Button for 1 second. You will hear a voice prompt, “Phone pairing”.
2. On your smartphone, search for your Sena device.
3. Enter 0000 for the PIN. Some smartphones may not ask for PIN.
Pairing When your Parani device is Turned Off
1. For the Parani M10, press and hold the Multi-function Button for 5 seconds until you hear a voice prompt, "Phone pairing"when the headset is turned off. For the Parani A10 / A20, press and hold the (+) Button and (-) Button for 5 seconds. You will hear a voice prompt, “Phone pairing”.
2. On your smartphone, search for your Parani device.
3. Enter 0000 for the PIN. Some smartphones may not ask for PIN.
• For the Parani M10, to start/pause music, press and hold the Jog Dial for 1 second. For the Parani A10 / A20, press and hold the Multi-function Button for 1 second.
• For the Parani M10, to track forward, rotate while pressing the Jog Dial counterclockwise. For the Parani A10 / A20, press and hold the (+) Button or the (-) Button for 1 second.
• For the Parani M10, to track back, rotate while pressing theJog Dial clockwise. For the Parani A10 / A20, press and hold the(+) Buttonor the(-) Buttonfor1 second.
Intercom Pairing
The headset can be paired with up to three other Parani headsets for Bluetooth intercom conversation.
1. Turn on the two headsets (A and B) that you would like to pair with each other.
2. For the Parani M10, press and hold the Jog Dial of headset A and B for 5 seconds until you will hear a voice prompt, "Intercom pairing". For the Parani A10 / A20, press and hold the Multi-function Button of the headset A and B for 5 seconds until you hear a voice prompt, “Intercom pairing”.
Two-Way Intercom
For the Parani M10, you can start/end an intercom conversation with one of any intercom friends by tapping the Jog Dial. For the Parani A10 / A20, you can start/end an intercom conversation with one of any intercom friends by tapping the Multi-function Button.
• Starting Two-Way Intercom
For the Parani M10, to start an intercom connection with the first intercom friend, tap the Jog Dial, and to make a connection with asecond friend, double tap the Jog Dial. For the third intercom friend, triple tap the Jog Dial.

For the Parani A10 / A20, to start an intercom connection with the first intercom friend, tap the Multi-function Button, and to make a connection with a second friend, double tap the Multi-function Button. For the third intercom friend, triple tap the Multi-function Button.
• Ending Two-Way Intercom:
For the Parani M10, to end the intercom conversation, tap the Jog Dial. For the Parani A10 / A20, to end the intercom conversation, tap the Multi-Function Button.
Fault Reset
If your Parani device is not working properly, connect it to a USB cable. The Parani device will automatically be turned off and a fault reset will occur.
Factory Reset
If you want to restore the headset to factory default settings, use the Factory Reset option in the configuration menu. The headset automatically restores the default settings and turns off.

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